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  • How to Check Your Instagram Profile Type
    In this article, you will learn how to check your Instagram Profile type. What you will need: An Instagram account Please, follow the next steps: In the Instagram app, go to your profile, and then select the profile menu in the top right of the screen. Select Settings from the list, and then select Account. On the Account page, scroll to the bottom. The options you see there tell you what type of Instagram profile you currently have. Personal profiles show the Switch tFew readers
  • Google My Business Publishing Troubleshooting
    When publishing posts to Google Business Profile, following these guidelines will help ensure successful engagement and maximize your visibility. Here’s a step-by-step overview of key considerations when using this feature. 1. Choose the Ideal Image Aspect Ratio Images play a critical role in enhancing your business’s visibility and engagement. They offer potential customers a visual representation of your products or services. To achieve the best results, follow these image guidelines:Few readers
  • How to Use Branded Domains
    Branded Domains address the need for enhanced customization and control over outbound communications. By allowing users to add unique brand domains at the account level, HUXLEY ensures that each client interaction reflects the individual identity of their business, thereby safeguarding deliverability and improving overall communication effectiveness. Understanding the Importance of Branded Domains: Previously, users faced challenges with using shared domains across all accounts, which couldFew readers
  • Lead Ad Debugging for Facebook
    This article will explore how to troubleshoot issues with Facebook Lead Ads to ensure smooth operation and accurate lead capture. How to Use Check Facebook Form Field Mapping Within HUXLEY navigate to Settings Integrations, and access the Facebook form field mapping option. If the list of forms appears blank, copy the URL from your browser's addressFew readers
  • How to Send a Test Email and SMS
    You may want to send a test email to yourself, or perhaps you want to run yourself through HUXLEY using a workflow as a test/trial run. Both are easy to do and yet slightly different. The best practice is to run yourself through the workflow as the most thorough and accurate way to experience what your lead will see through those workflow actions. If you just send a test email or SMS through the builder some of the custom values may not populate and as such, it will appear that your email/SMS iFew readers
  • Troubleshooting Domains
    How to check your DNS records (DNS Lookup Tool) MXtoolbox is a popular online tool that can help you check your Domain's DNS records. Follow these steps to use MXtoolbox for checking DNS records: Go to the MXtoolbox website at https://mxtoolbox.com. On the homepage, you will see a dropdown menu with options like MX Lookup, DNS Lookup, Blacklists, etc. Click on the dropdown menu and select the type of DNS record you want to check. Some common optionFew readers
  • What To Do If A Page Won't Load
    If you're experiencing trouble with a page not loading, you may see a loading icon in the center of the screen. It is also possible a page just simply won't load at all. The most common resolution for this is to clear your cache/cookies/history. The steps vary slightly depending on what web browser you're using. Here are steps for how to resolve in a Google Chrome browser, the most common option for users of HUXLEY. (Scroll down for some Safari troubleshooting tips.) Step 1: Clear Your Site DFew readers
  • Order Form Fingerprint is Missing Error
    If you ever encounter the “Fingerprint is missing” error, we created this article to explain it and provide known solutions. Here is an example of this error when submitting an order form: Scenario 1:If you only experience this witFew readers
  • How to Clear your Browser Cache
    In this article, we’ll go over how to clear your cache in various popular browsers. Safari Click on the Safari drop-down menu and select 'Settings'. Select the Privacy Tab and click on the Manage Website Data button. Select one or more websites, then click Remove or Remove All.Few readers
  • Troubleshooting Audio Issues
    In this guide, we will discuss troubleshooting methods for when you are experiencing audio issues with the HUXLEY system. Common audio issues include: Equipment issues Internet connection issues Default mic and speaker settings Browser settings Our system uses a Voice Over Internet Protocol (VOIP) system, which compresses audio. With this compression, your audio may sound different compared to the microphone you're using. Internet Connection Issues: VoIP breaks audio data into smFew readers

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