• How To Connect Your Twitter/X Account for the Social Planner

  Please Note: As of December 4, 2024 X(formerly Twitter) is no longer supported/integrated with HUXLEY due to API connection changes with X. The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting Twitter/X, you can use the Social Planner to schedule, create, and push out posts to your Twitter/X account,, along with Facebook Pages and Groups, Instagram, and Google My Business too. Navigation Follow these simple stepsFew readers

• How To Create Groups of Social Media Accounts

  Grouping your social media profiles and networks can help you increase your efficiency in getting content out to all of your channels simultaneously. By grouping them, you don’t have to select each account for an individual post but can do it all at one time. Follow these steps to create groups for your Social Planner: Navigation Step One: Navigate to Marketing Social Planner. Step Two: Click “New Post” and then click on “Add Group”. (https://storage.crisp.chat/users/helpdesFew readers

• How to Connect to Your Facebook Page for Use in the Social Planner

  The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting Facebook pages, you can use the Social Planner to schedule, create, and push out posts to your Facebook pages, along with Facebook Groups, Instagram, and Google My Business as well. NOTE: If you’ve already connected Facebook pages from a profile and want to add new pages, you will need to remove the application from your Facebook Settings Business Integration section inFew readers

• How to Connect to Your Facebook Group for Use in the Social Planner

  The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting Facebook Groups, you can use the Social Planner to schedule, create, and push out posts to your Facebook Groups, along with Facebook Pages, Instagram, and Google My Business. Note: Ensure you have an Admin role for the Facebook group. Check out Facebook’s “Group Management for Admins” if you need further assistance. Add “Lead Connector” as an authorized app for thFew readers

• Optimal Image and Video File Sizes and Dimensions for the Social Planner

  When creating social media posts and marketing campaigns, it is important to understand the image and video formats and sizes to ensure you are maximizing your use of HUXLEY. Below are some details on the optimal sizes for sharing images on social media. NOTE: Multimedia format is defined as posting image(s) and video(s) together in a single post. Here are the best sizes for sharing images on social media: VIDEOSFew readers

• Using the Social Planner Social Media Tool

  Use our Social Planner social media tool to keep all your social media managed in one spot. With this feature, you can manage your social accounts, save time by scheduling posts, and learn what your social media audience thinks. Follow these steps to get started: Step 1: Connect Your Social Media Accounts Go to the Social Planner via the Marketing tab IntegrateFew readers

• Setting Up Email Notifications for Expired Social Media Accounts in the Social Planner

  The Social Planner is where you can host your social accounts such as GMB, LinkedIn, Facebook, and Instagram. Each social account has a ‘token’ which maintains its integration to HUXLEY. Various platforms have ranging token expiration dates - for example Facebook has a 90 day limit while LinkedIn has a 60 day limit. A token may also expire if a password is reset for a social media account. Note: In order to maintain the tokens, accounts may need to be reconnected from time to time. This canFew readers

• Viewing Failed Post Error Messages in the Social Planner

  There are a variety of reasons when a social post may fail to successfully post to Facebook, GMB, Instagram, or LinkedIn. One of the most common examples is a Social Account token expiring. This can happen after a time period (set by the social media program itself - such as LinkedIn account tokens expiring after 60 days and Facebook tokens expiring after 90 days), or if an account password is changed. Below is a list of common reasons and solutions, along with the relevant error codes. This wiFew readers

• How To Connect LinkedIn for the Social Planner

  The Social Planner tool allows you to connect multiple social media accounts and manage them in one area. By connecting your LinkedIn account, you can use the Social Planner to schedule, create, and push out posts to your LinkedIn, along with Facebook Pages and Groups, Instagram, and Google My Business. Navigation Step 1: Navigate to the Marketing tab on the left and click on the Social Planner at the top. Step 2: Click on the icon below the Social Planner tab, and click on Add AccFew readers

• What's a Follow Up Comment and How To Use it in the Social Planner

  Follow up comments are the first automated comments posted on social media. You can set up these comments in the Social Planner to increase your engagement with your followers on social media. The “Follow up Comment” feature works for following social media postings: Facebook Page Facebook Group (NOTE: account must be a Facebook Page) Linkedin Profile Linkedin Page Instagram Business Account Step 1: Navigate to the Marketing tab and then Social Planner.Step 2: ClicFew readers