• Checking Email Statistics

  In your business, you may need to send emails to follow up with your clients. You may also want to know how your leads engage with these emails. This tutorial will show you where and how to check email stats for sent and scheduled emails. Definition of each email status Delivered: The number of emails SMTP confirmed were delivered to a recipient. OpenedFew readers

• Email Deliverability 101

  Email deliverability is the cornerstone of any successful email marketing strategy. Ensuring that your emails land in your recipients' inboxes rather than being flagged as spam, is crucial for maintaining communication with your audience and maximizing your marketing efforts. This article will walk you through the basics of email deliverability, highlight key practices, and provide you with actionable steps to improve your email performance. How to Improve Your Email DeliverabilityStep 1:Few readers

• "Add This Event To Your Calendar” Custom Values

  In an appointment reminder, you may want to include the "Add To Google Calendar" or “Add to iCal/Outlook” option to make it easy for your customers to add the event to their personal calendars. This can be done in a few easy steps through the Custom Values in the template builder. Step 1: Access the Message Templates In HUXLEY, navigate to Conversations Templates (Snippets) and Click "Add Template (Snippet)" or the edit icon on an existing template. (https://storage.crisp.chat/userFew readers

• Test Email Error Troubleshooting

  When testing a campaign email, you may receive a popup notification with an error message that states "An error occurred, please try again." The message will look like this: Check the following to ensure your email test can send: Ensure the custom values being used are valid. Be sure that custom values have proper brackets (not just 1 or more than 2 ).Few readers

• How To Use RSS Feeds in the Email Builder

  In this article, you will learn how to use RSS Feeds in the Email Builder and how to send RSS email campaigns. RSS Elements The RSS Elements in the Email Builder allow you to send automatic emails containing dynamically inserted content when a new RSS item is published. The RSS Header element will dynamically populate tags from your RSS Feed. This suppFew readers

• Forwarding Address and BCC in Email Setup

  There are many options for setting up your email within the Settings, including a forwarding address, BCC, reply address, or even forwarding to an assigned user. Navigation Navigate to Settings Email Services. Select the Reply & Forward Settings tab. Here you will see Forwarding Address, BCC Emails, and a toggle for Forward to Assigned User. ChooseFew readers

• How To Differentiate Between Basic and Custom for RSS Headers and Items in the Email Builder

  Within the Email Builder, you may be using the RSS Header or RSS Item elements to update information across sites automatically. They are helpful for blogs and other sites if you want to pull information from a site into an email. Follow these steps to edit the Headers and items using both “Basic” and “Custom” options. To access these features, navigate to Marketing Emails Templates/Campaigns and create a new or click on an existing campaign/template to edit it. (https://storage.crFew readers

• How To Use the Email Builder

  The Email Builder is an important section of HUXLEY. In it, you can create and save templates and schedule email campaigns. The Email Builder contains two sections: Email Campaign and Templates. The Email Templates are where you can customize the branding, layout, and design of the email, and the Email Campaigns are for adding a message and delivery options for sending to customers and leads. Read on to learn how to navigate to and use the email builder. Creating Email Templates Click +Few readers

• Integrating Gmail for Email Service

  Integrating Gmail as your Email Service provider is one option for sending emails to your leads. This detailed guide explains how to create app-specific passwords for accounts with 2-step verification, with an emphasis on integrating Gmail SMTP. It's especially helpful for users in the Philippines experiencing connection issues. Important note: From 2024, it will be essential to use a professional email address (such as those provided by Google Workspace or Microsoft 365) for sendingFew readers

• What To Do If Your RSS Email Body Is Showing HTML Tags

  Within the Email Builder, you may be using the RSS Header or RSS Item elements. These are files that are read easily by a computer (XML files) that automatically update information across sites. They are useful for blogs and other sites if you want to pull information from a site into an email. Sometimes there can be an error with the RSS information showing as HTML, like this: <img src = “ ” … when you want to show the article title, headline, image, etc. What this means is sometFew readers