• Phone Messaging Policy

  We all expect that the messages we want to receive will reach us, unhindered by filtering or other blockers. An important step that our customers can take to make that expectation a reality is to prevent and eliminate unwanted messages. Make sure that the messages sent through HUXLEY are to consenting parties and follow applicable laws, industry standards, and guidelines. We also want to be mindful of measures of fairness and decency when in doubt. Phone Messaging Policy The phone policy wFew readers

• Number Intelligence (Number Validation): Block Spam Calls and Identify Unknown Callers

  Efficient communication is the backbone of any successful business. Introducing Number Intelligence—previously known as the Number Validation feature—designed to save time, boost productivity, and reduce interruptions. With enhanced spam call detection, caller identification, and phone number validation, this feature ensures every call adds value to your day. Important Note: The Number Intelligence feature, including Spam Detection and Name Lookup, will be available and applicable stFew readers

• How to Use the Dialer Feature (Webapp and Multi User)

  Using HUXLEY as a “softphone” for outbound calls is an excellent way to communicate with leads for one-time calls or for calling through lists. This article will cover calling specific contacts for one-time calls. Please see other articles related to calling through a list of leads/customers. Note: To enhance security and prevent voice call fraud: Suspicious users will get blocked from making calls. Only two simultaneous calls are allowed to a single phone number from the same sub-accoFew readers

• Inbound Call Routing to the Mobile App

  Inbound Call Routing is the process that happens when a prospect calls back the phone number from a text message or the phone call that they received from HUXLEY outbound number. When a campaign sends out text messages or calls, the outbound phone number is the phone number that you set up under Settings Phone Numbers. Step 1: How to set up Inbound Call When logged into your account Head into 'settings' 'My Staff' Click the 'Edit' button Scroll down to 'Call and Voicemail SettFew readers

• Toll Free Number Registration HUXLEY

  In this article, you will learn more about registering toll-free numbers for HUXLEY concerning (US/Canada). Ensuring your toll-free numbers are registered is essential to maintain uninterrupted messaging services and comply with industry standards. Why Toll-Free Number Registration Is Vital Historically, toll-free numbers were freely accessible without registration requirements. However, to prevent spam and misuse, US carriers now mandate the official assignment of new toll-free numbers. AdFew readers

• How to Port a US Telephone Number to Your Account

  Porting your telephone number to a new service provider can be a crucial step in maintaining continuity in communication for your business or personal use. This guide outlines the process and necessary steps to port your US telephone number to your account. Steps to Port Your US Telephone Number to Your Account Prepare Required Information You will need the information below: Location ID: The specific identifier for your location. To access your Location ID navigate to SettingsFew readers

• Call Transcription

  You can access transcriptions for recorded calls, enabling users to maintain accurate records of all conversations and aiding in documentation and compliance requirements. Key Features: Automatic Transcriptions: Transcriptions are automatically generated for all outbound and inbound recorded calls, saving you time and effort. Easy Activation: Users can enablFew readers

• How To Buy a Phone Number

  Whether you're purchasing toll-free, local, or mobile numbers, this comprehensive guide will walk you through the entire process. Stay ahead of the communication game with our stylish upgrade introduced on August 22, 2023. From streamlined searches to enhanced categorization, we've got it all covered. Let's dive in! Enhanced Number Organization: To simplify access, different numbers are now categorized under distinct tabs. Plus, we've introduced a singular Call to Action (CTA) for addiFew readers

• How to obtain Australian Phone Numbers

  How to obtain Australian Phone Numbers This article will walk you through on how to add an Australian phone number, enabling you to make calls and send SMS to Australian numbers seamlessly. While there's no direct way to add an Australian phone number, creating a Regulatory Bundle/Address is the key to obtaining one. Follow the steps below to obtain your Australian phone number: Step 1: Navigate to Settings Firstly, access the settings of your phone number management platform. TFew readers

• How to use Text2Pay

  The “text 2 pay” feature allows you to send a payment link directly to a contact for them to pay you for products or services. You can do this through an individual contact record or the Conversations tab. The available link will include an option for them to click directly there to make a payment to you. This is a great and convenient way to process payments. Follow the steps below to start using the “text 2 pay” feature. Step 1: Ensure your Stripe, Authorize.net, or Network Merchants Inc. aFew readers